SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Eucharia (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eucharia.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very pretty I am very satisfied, I will order other color, and thank you store for the little gift
Super. not 5, but 10 stars to the store! Everything is super, I'm delighted!))) My parameters: height 158 cm, weight 56 kg, OG 92 cm, from 75 cm, about 98 cm. Size L came up super. Usually I wear the size 46-48. Nowhere to remove the length is not necessary. Pants at the bottom narrowed, there are 2 pockets. The jacket is long and at the bottom there are cuffs without gum. On the sleeves there are cuffs. I recommend both the seller and the goods!)
All as in the picture, the color is bright, saturated, the photo does not pass, the size is perfect, on its 44 took L, about 94, the height is 165, the length is excellent
The suit is super, I'm delighted. Quality material, color as picture
It's like the description. The suit looks very cool. At the size of 90,70,90 took M. The size came up, very pleased. Recommend you will not regret!
Dydis atitinka,kokybė Gera
The quality of the suit is excellent. On the parameters of 86-70-94 the growth of 174 took M, sits well, but I love when in the stake, it was possible to take and less, but I think the growth would be small, and so the ruler norms, if on the height more will be carved, pants on my height is also good
Honestly, I thought it would be worse. The quality is very not even bad-not thin, the seams are good. On its 50R took 3XL. Perfect! Delivery to Ukraine for 2 months
This is very true to picture I am a U.S medium I order this outfit in a medium and it fits perfect came in about 2 weeks
Perfect! Really fast delivery, good quality. I chose size according to the table and everything fits. I normally wear M, I took XL and sits perfectly!